Legal notice

Owner

Hotel : Soléo Prado Hotel
Adress : 9/11 Boulevard de Louvain 13008 Marseille
Email : reservation@soleoprado.com
Company : HPM SAS
Billing adress : 72 Descente des Périades, 74400 Chamonix Mont-Blanc

Mediator - Dispute resolution

In accordance with article L. 156-1 of the Consumer Code, the Hotel Soléo Prado offers its customers a consumer mediation system by adhering to the sectoral mediation system, MTV — MEDIATION TOURISM AND TRAVEL.

After contacting the hotel's customer service and in the absence of a satisfactory response within 15 working days, the customer may contact the Tourism and Travel Mediator, whose contact details and referral procedures are available on his site: www.mtv.travel

Below is the link to the European Union site for online dispute resolution: https://consumer-redress.ec.europa.eu/index_fr

RIGHT OF WITHDRAWAL

In accordance with article L 221-28 of the Consumer Code, the customer does not have the right of withdrawal provided for in article L221-5 of the same code.

The provision of accommodation and catering services are in fact excluded from the benefit of the right of withdrawal.

price management

Prices are determined through careful dynamic pricing practices. They may depend on various factors, including (but not limited to) the booking date, stay dates, and the time between booking and stay.

Bloctel system

In accordance with article L.223-2 of the Consumer Code, the customer has the right to register on the list of opposition to telephone canvassing available at the following address: https://www.bloctel.gouv.fr/

Legal information

Company name: Hotel Soléo Prado

9/11 Boulevard de Louvain 13008 Marseille

RCS NUMBER: 949 202 782

VAT NUMBER: FR19949202782

Director of publication of the site

Mr Romain Trollet — President

In accordance with articles 39 and following of Law No. 78-17 of January 6, 1978 amended in 2004 relating to information technology, files and freedoms, any person may obtain communication and, where appropriate, rectify or delete information concerning him, by contacting: web@soleoprado.com

website devlopment

Company : Influence Society
Website : www.influence-society.com
Phone : +33 6 31 92 27 53
SIRET : 824 023 063 00020
Intra-community VAT number : FR48824023063
Legal form : Simplified joint stock company (SAS)
APE code : 7311Z
Social capital : €5,000
Photo credits : Paul Bréchu
Design : Bastien Ribeiro - Howard Studio‍

hosting

Company : Webflow

RECRUItment

Interested in joining our team?

Please apply directly on our dedicated space: assas-hotels.com/recruitment